We want to make sure you are 100% satisfied with your purchases. Please note that many of our products are made from vintage fabrics and handmade from local artisans around the globe therefore may have imperfections which make them unique. These contribute to the beauty of your selected piece.
We thoroughly inspect all items before being dispatched to ensure any of these imperfections do not apply to the quality of the workmanship.
If you are not happy with your item, you can return the item for a store credit. Items must be unworn, unwashed, undamaged, unused, and with all original tags and accessories attached. Sale, discounted, swimwear, and special order items are are not eligible to be returned, or for a store credit.
Shipping charges are not reimbursed for returned purchases and at this stage, we do not offer free shipping on any store credits being used as a returned purchase
All returns/exchanges must meet the following requirements:
* Mail it back within 7 business days from the date of purchase (14 for international customers)
* Merchandise must be received in original condition – unworn, unwashed, with ALL tags still attached
* We will not accept returns on sale items or jewellery.
Returned items not received in their original state will be automatically returned to the customer. Tosca and Salome reserve the right to reject a return if we conclude it is not in a new condition. All credit notes are to be used within 2 months of issue date.